1. Introduction and definitions
2. Account Rules, Deposits and Withdrawals
3. Standard Promotional Terms
4. Sports Betting Rules
5. Casino, Live Casino and Other Games Rules
6. Software and Services
7. No warranty
8. Limitations of liability
1. Introduction and definitions
Joymatik N.V. operates 1.1.www.betshah.org (“Website”)
number 157399, registered address: Abraham de Veerstraat 9, Willemstad,
Curacao) is licensed by Curacao’s Government and operates under the Master
Number 365/JAZ License of Gaming Services Provider.
1.2. All trademarks, service and trade marks, images, graphics, and text
Videos, concepts, or methods, appearance and structure of the website (collectively).
The “Intellectual Assets”, the Client Application, and the material contained
These documents are the exclusive property and/or trademarks of the Company
Suppliers and partners. The Client does not have the right to exploit, or use in any other way any of these resources.
Intellectual Assets for any purpose, except their personal use
1.3. You agree to the Terms and Conditions by visiting the Website and/or using it.
1.4. The Company reserves all rights to modify, amend and change these Terms.
It is the conditions, services, or system specifications that are changed from time to another. It is the
It is the responsibility of the Client that he/she be aware of current information
Version of the Terms and Condition.
1.5. 1.5. The Company reserves all rights to transfer, assign, and sublicense these T&Cs.
Without Clients’ consent, any part or whole of the property may be given to any person.
Assignment will be done on the same terms as before, or terms that are not less advantageous.
1.6. These T&Cs will apply the following terms to this T&Cs.
You can find more information below:
“Account” refers to an account that a Client has registered on the Website and is held for bona fide
Transactions with the strict goal of establishing a normal commercial relationship between the Company and you
Designed for the sole purpose of gambling, gaming, or any other gambling transactions.
“Client” means an individual who has an Account. This is a contract relationship.
Joymatik N.V. shall be considered “Company”.
Curacao’s “Governing Authorities” refer to the authorities.
Curacao’s law is called “Governing Law”.
T&Cs or Terms and Conditions shall refer to the terms and conditions that constitute and
These guidelines govern the contractual relationship between the Company, Website visitors, and the Company.
The Company offers services through the website to clients.
These are the terms and conditions that the parties have agreed to.
“Force Majeure”, shall refer to any occurrence or condition beyond one’s control.
This could lead to a delay in or default in performance of the contractual obligation to the affected party.
For the purposes of these T&Cs, Acts of God and Government restrictions (including the
Any denial of or cancellation of any license necessary for the purpose is made
Through no fault of the party affected, wars, DDOS attacks, insurrections or any other are possible.
Cause beyond the reasonable control or the ability of the party whose performance has been affected.
2. Account Rules, Deposits and Withdrawals
All information in the application form are true and correct. Full name
Email, address, and phone number must all be true to the Client.
If requested by the Company, they will be confirmed. The Company will
If the individual becomes aware of your concern, you can cancel their registration as a client
Person has given false information in order to register as a client or if they have provided incorrect information.
The requested documentation is not received by the company within the specified time frame
Specification in the request
Important Notice: Name, username, and currency cannot change after account creation
2.2. 2.2. The company will not register/approve registration of the individual
This individual has been already registered.
2.3. Clients can’t transfer, sell or pledge their Accounts. This
The prohibition prohibits the transfer of assets of any value, including but not limited to:
Not limited to ownership of winnings, deposits and bets, as well as ownership of accounts, winnings, rights, and/or
These assets may be subject to claims, whether commercial or legal. The
However, prohibition on said transfers does not include but is not limited to
Encumbrance, pledging and assigning, trading, brokering, and hypothecation
Gifting and/or co-operation with a fiduciary, or any other third party company
Natural or legal individuals, foundations and/or associations in any shape or form
2.4. Remove all initial restrictions so that the Client can request withdrawals
To be eligible for the promotions, your Account must be verified. To verify the account
For verification, the Company will ask for the following information:
- Client’s ID to verify age (players younger than 18 years old, or
You are not allowed to use the Internet if you are older than the legal age set forth in applicable legislation.
- Client’s residence (utility bill indicating declared land line)
- Valid e-mail address of the client (cannot be identical to any other existing)
Client’s email address)
- The client’s proof that they own the payment method used to deposit funds
You can find the website.
2.5. If the Client has moved to another place, phone number, or other address
element of his data, he/she must immediately notify the Company, so
The updated data can be modified. If the information is not provided,
The Company’s initial information shall be
Considered valid and effective and all notices to the respective addresses
shall be deemed to have been properly completed and delivered.
2.6. Individuals applying for Accounts acknowledge and accept:
- “T&C”, as it appears on the Website.
- Any regulations or other decisions made by the authorities from time to time
- Customer support at the Company is available in many languages. You can find out more about In
In the event of a dispute between Clients and Company, the English will be used.
Version shall prevail and be used
2.7. The individual applying for an account acknowledges and agrees to:
- Without a license, decline to open an account and/or close an existing one.
- Without explanation, decline to accept deposits or limit deposits
- Client account suspended and/or cancelled participation
Promotional activities, competitions, and other services are all possible whenever there is
Company believes there are legitimate concerns about the
Accounts can be, have been, or could be used for illegal or fraudulent purposes.
- Manage and hold funds for Clients according to generally
Accepted guidelines for cash management in relation to such funds.
Include a Payment Service Provider to be entrusted with funds in the
Name of and/or for benefit of the Client
- You can suspend and/or cancel your Client’s participation in the Services
Client can terminate or suspend their registration, account and/or accounts.
If the Client is found to be cheating or otherwise, the Client may withhold payment.
The Company will determine if the Client has used or employed a certain product.
System (including machines, robots and computers, as well as software, or any other)
automated system) that is designed to defeat Client Application.
Software used to provide the Services and/or the software
- Charge or hold any payment method fees or expenses from the client
Account for all deposits and withdrawals made in the past, plus any future transactions
Administrational and legal costs incurred by the Client for any reason
If the Company believes there are legitimate concerns
An Account can be, could, or has been used for illegal, fraudulent, or other purposes.
Accounts of the person
- Gambling legal for minors between 18 and 18 years of age
Law that applies to the individual (whichever is greater).
- Residents of Aruba, Austria and Bonaire, Curacao France, Iran
Iraq, Netherlands and Saba, Spain, St Maarten. Statia, U.S.A. or the U.S.A.
Dependencies, United Kingdom, Republic of Armenia and other restricted
Territories as shown and updated on the Website from time to time;
- Any legal entity that is part of the same group can work or contract with you
The Company is defined as any entity that is directly or indirectly linked to the Company
Joymatik N.V. or third-party suppliers to the Company
- Professional punters, trading professionals, and members of betting syndicates.
Players and athletes wagering to gain the only opportunity
2.9. The Company assumes no responsibility for any taxes or betting duties incurred by
The local authorities in the territory of the client. These duties and taxes are payable
Only by the Client. The Company can refuse to pay the Client if the Client does not agree to.
There is no responsibility.
Email address and address. If we suspect:
- A client opens multiple accounts using the same or similar names.
Address, telephone number, e-mails, same dynamic IP address, computers
(or other devices).
- A client is acting as part of a syndicate (using the same or similar names)
Address, telephone number, e-mails, same IP address, computers, or any other
devices that act on the same or similar pattern).
2.11. 2.11. The Company reserves all rights to close any Account(s) that are not in its control.
Client or syndicate Account(s), and report the incident(s), to the appropriate
Authorities. After an internal investigation, the Company is entitled to
Cancel bets, forfeit winnings and deduct bonuses from any relevant accounts. The
The company reserves the right to redistribute all funds in any other fund.
To consolidate superfluous accounts into one Account, and to delete any remaining
Superfluous accounts Any bonus that is given to superfluous accounts(s) will not be
be governed by the Governing Law. If there is a dispute, it will be
It is advisable that the Account Holder lodges a complaint with customer support
Use the Website contact information. Both parties must do everything possible to
Reach an amicable settlement in a reasonable amount of time. A client can also lodge
a complaint within 6 months to [email protected]. The complaint
Must contain unambiguous and clear information about the identity of the complainant
he will provide all details relevant to the complaint. If the complaint is not substantiated,
If the dispute cannot be settled via negotiation, the dispute will be finalized in
- So that the language of choice is identified by the client, it will be automatically selected.
The Client returns to the Website
- To make sure that Client bets are associated with Client’s betting
Coupon and account
- To make sure that the Client gets any bonuses they are eligible for
- To analyze Website traffic in order to make the appropriate improvements.
It is impossible to use the website without cookies.
Dedicated to the Client. There are sufficient funds in the Account.
To cover the wager amount; or to provide the funds required to cover the wager amount
The wagers are offered in a legal manner.
2.15. All winnings will go to the client’s account. Withdrawals from
The same account is opened up to the amount of the original deposit.
The original deposit payment method will be used as a payment method. If a deposit is made, for example
A credit card was used to purchase at least a portion of the winnings.
The original deposit amount plus any additional funds will be refunded to you.
Credit card, but the winnings amount can be withdrawn using
Any other payment method (subject at the Company’s sole discretion).
Only credit cards, bank accounts and e-wallets will allow withdrawals.
Account held in the name of the Client. The Company reserves however the right to refuse service.
Right to choose an alternative payment method at its sole discretion.
You have an account, but you have not wagered on any sport or game betting offer.
The Company reserves the right not to charge the initial deposit at any time.
Refuse to transfer funds to any other bank account than the one you have.
origin from, if the Company suspects fraud or money laundering.
Price arbitrage, or trading with affiliate commissions solely for the purpose of trading, may be possible.
Their withdrawals may be partially or completely declined, particularly if they wager.
Pattern has the goal to financially harm the Company.
Client if the Company suspects or has already engaged in.
Any form of criminal activity or collusion, including in relation to chargesbacks
Cheating (including the obtaining of any unfair advantage), fraud practice or
Illegal, illegal or dishonest activities The Client accepts that the Company
Any information related to such activities or suspects may be disclosed
(including personal information of Clients) to the appropriate authorities and other
Relevant parties (such as other operators of gambling).
3. Standard Promotional Terms
You can find promotional offers on the website (each a promotion)
Together with any applicable promotional terms that may be applicable,
These terms are known as “Key Terms”, and they can be found on each individual landing page.
Form a legal agreement with the relevant Promotion (Specific Terms Promotional Promotions).
Client and Company, and may only be modified with our permission. By
Participating in any Promotion means that the Client agrees to the Terms and Conditions.
3.2. If there is a conflict between the Standard Promotional Materials,
Terms and the Specific Promoal Terms, The Specific Promotional Terms shall be
These Standard Promotional Terms will prevail.
It is necessary to resolve any conflict or inconsistency.
Release page or section of the Website.
3.4. If the Client withdraws funds for which he/she is responsible
You received a bonus, but you didn’t have to meet any Promotional requirements
The Client must comply with all requirements and cash-out restrictions.
You will lose the Bonus amount and all winnings.
These amounts may be deducted from the Account by the Company.
3.5. Any real money bonus that clients may use is subject to Company review
Unusual playing patterns To ensure fair gaming, and proper use of bonus funds
The Company is open to low margin betting, equal betting and zero risk bets.
When bonuses are being used to fund betting, it is considered to be an irregular game. Further
Examples of irregular playing patterns include, but not be limited to:
Place single or multiple wagers equal to or greater than fifty percent of the bonus
Any single round, hand or game. This helps to build a balance and greatly improve your chances of winning.
changing play patterns (bet size, game types, bet structures etc.) To meet your needs, you can change play patterns (bet size, game types, bet structures etc.)
The bonus release requirement. (ii) Placing large bets that result in a significant
Gain followed by a decrease in bet size equal or greater than seventy-five percent
The previous average bet size before the bonus release requirements were
met. If The Company determines that there is an irregular playing pattern,
The Company reserves the rights to stop the Client cashing checks if any of these events have taken place
Withhold winnings from Clients’ use and withdraw funds from Account.
4. Software and Services
4.1. The Client might need to access certain services offered by the Company.
You can download and use additional software and services provided by
4.2. End user terms and conditions may be required for the Client to agree to.
To make use of these software and services, you must agree to the following:
Terms of any such agreement.
4.3. The Client must not use, except for the purpose it was intended, to interfere with
copy, modify, decode, reverse engineer, disassemble, decompile, translate,
Any software or services that provide software can be used to convert or create derivative works
the Company or any third party, or attempt to do it.
5. No warranty
5.1. THE SERVICES AND SOFTWARE ARE PROVIDED “AS IS”. THE
COMPANY DOES NOT WARRANT OR REPRESENT ANYTHING, WHETHER POSTED.
EXPRESSED OR IMPLIED (BY LAW, STATUTE, OR OTHERWISE),
ALL WARRANTIES, EXCEPT IMPLIED WARRANTIES
CONDITIONS OF MERCHANTABILITY AND SATISFACTORY QUALITY. FITNESS
For a specific purpose, COMPLETENESS OF THE OR ACCURACY OF THE
SERVICES AND THE SOFTWARE, OR INFRINGEMENT OF APPLICABLE LAWS
REGULATIONS. THE ENTIRE RISK REGARDING USE, QUALITY, AND
PERFORMANCE OF SOFTWARE LIES WITH CLIENT
SERVICES WILL MEET THE REQUIREMENTS OF CLIENTS AND ANY THIRD PARTY,
EFFECTS: Be uninterruptible, on-time, secure, or error-free
WILL BE CORRECTED OR THAT THE SOFTWARE AND THE SERVER THAT
MAKE IT AVAILABLE IS FREE OF VIRUSES, BUGS, OR REPRESENTS
THE COMPLETE FUNCTIONALITY, ACCURACY AND RELIABILITY OF THE
MATERIALS, AS TO RESULTS, OR THE ACCURACY OF ANY
INFORMATION OBTAINED FROM CLIENTS THROUGH THE SERVICES
5.3. MALFUNCTION WILL VOID ALL PAYS. IN THE EVENT OF A SYSTEMS OR
COMMUNICATIONS ERRORS, MALFUNCTIONS, VIRUSES OR BUGS
RELATED TO ACCOUNT SETTLEMENT AND OTHER ELEMENTS
SERVICES OR RESULTING in LOSS OF DATA, WINNINGS, OR BONUSES
OR ANYTHING ANALOGOUS THERETO BY CLIENT, OR ANY OTHER
DAMAGE TO COMPUTER EQUIPMENT AND SOFTWARE OF CLIENTS, THE
COMPANY WILL NOT BE LIABLE TO THE CLIENT OR THE
COMPANY SHALL VOID ALL GAMES – QUESTION AND PAYMENTS
(WHENEVER SUCH ERRORS OR SYSTEMS OR MMUNICATIONS OCCUR)
MALFUNCTIONS (BUGS AND VIRUSES CAN BE DISCOVERED) IN RELATED
TO THERETO, AND MAY TAKE ANY OTHER ACTIONS TO CORRECT SUCH
ERRORS, AS IT SEEMS APPROPRIATE.
SIMILAR BENEFITS (“BENEFITS”) AS A RESULT FROM ANY ERROR MADE BY
THE COMPANY, OR ON COMPANY’S BEHALF (WHETHER IT IS TECHNICAL OR NOT).
MANUAL) IN CALCULATING AND ALLOCATING DISTRIBUTING BENEFITS
THE COMPANY MAY REVOKE THE BENEFITS, AND TO THE EXTENT THAT APPLICABLE
THE CLIENT HAS ALREADY RECEIVED / BEEN CREDITED WITH A
PAYMENT IN RESPECT TO THE SAME: THE CLIENT WILL REPAY THAT
AMOUNT TO THE COMPANY, OR THE COMPANY MAY DEDUCT IT
THE CLIENT ACCOUNT
6. Limitations of liability
6.1. The Client acknowledges that the client has complete control over whether or not to use the services.
They do so solely at their discretion and risk.
6.2. 6.2. The Company is not liable to Client or any third parties in tort, contract, or both
Negligence or any other cause for any loss or damage resulting from or in
in any way related to the Client’s or any third-party’s use the software or the
Services, direct or indirect, include, but are not limited to, damage for
Loss of business, loss in profits (including the loss or failure to receive an anticipated)
Any other award, including any winnings, business interruption, loss or corruption of business information, and any other
pecuniary and consequential loss, even if the Client has been notified by The
Notify your company of this possibility.
Any damage whatsoever that may arise from Clients’ use of
Any link found on the Website. The Company is not responsible
Content on any Internet site linked from or via the Website
6.4. 6.4. The Company is not liable to Client or third parties for any
Modification to, suspension or discontinuance (or both) of the software and services.
6.5. 6.5. The Company is not liable for Client’s acts or omissions
Client has contracted with an internet service provider or another third party
You can access the server hosting the Website.
6.6. The Company is not liable for errors or omissions.
Third-party games and service providers.
Company’s negligence caused death or injury to another person.
6.8. 6.8. The Company is not liable for any failure to perform.
Force may cause delay in the performance of any obligations we have under these T&Cs
Any delay in operation or transmission, including but not limited to, any interruptions or delays,
Any person’s misuse, loss of data or communication lines failure, or corruption
website or its contents, or any error in content or any other
Factors beyond the Company’s reach:
- The Company is not responsible for any loss or damage, even if it results in the loss of a customer.
These winnings may include:
- If such errors lead to an increase in winnings owed, or paid to,
Client: Client is not entitled to any winnings within this limit
increase. The Client must immediately notify the Company about the error
They will repay any winnings that they have not received in error to the
Company (as directed or permitted by the Company)
At Client’s discretion, deduct an equal amount from the winnings
This amount can be used to offset any money owed by the Client